Tuesday, January 06, 2009

Post Season thoughts and thankfulness

So, we all got through another holiday season, and despite the doom and gloom everything turned out pretty well here at Hollyberry.  The most unique thing to me was the fact that most of the small to mid-sized companies still gave appreciation gifts, and still held their holiday parties.  Larger companies were the ones who were cancelling here and there.  I suppose that makes sense given the typical priorities of smaller companies - we understand that in harder times the thing to NOT cut from the budget is our expressions of thankfulness. 

In fact, in the spirit of that idea, we are launching a new “thank you” customer touch program called Taste and Touch that will be a repeatable, effective way to say thanks even more often than once a year.  Call me a maverick (a great 2008 word!), but I think there are plenty of people like me who realize that the 80/20 rule works, and who understand the importance of staying in front of your best clients -
all year long.

Here’s to a thankful and profitable 2009 - May God bless you all.

PS-This photo is a demonstration of what I am most thankful for -
photo by Michelle Fielden Photography.